The garage door wouldn't open all the way and the opener was making noise when it worked.
Motor issues were our initial guess, but we went through doing the basic troubleshooting just to ensure nothing else was wrong. After opening the garage door opener and examining the motor we indeed found the drive gear broke. After replacing it, the unit worked much more quietly and the door could open all the way.
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* $29 service call - deducted from the service
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